Confidentiality
NCL accords the highest importance to any confidential data received from the customers. Some of the steps that NCL undertakes to maintain the confidentiality of customer's data are the following:
- NCL refrains from working with customer's competitors in similar areas.
- NCL signs a secrecy agreement with customer's guaranteeing protection of data disclosed to them.
- NCL executes a back to back secrecy agreement with its scientists to ensure the confidentiality of information.
- All Information received from customers is handled only on a "need to know" basis within NCL.
- Research students are not engaged in projects sponsored by industrial customers.
- NCL does not divulge the details of the project by descriptive project titles in its internal correspondences/ documentation. Only a broad title is used in all its in-house documentation.
- NCL withholds printing of information related to such projects in its annual reports and other reports to external agencies.
- All external communication related to such projects in the press, media, seminar presentation and publication are undertaken only with the express written approval of the Divisional Head and Director.
- Research notebooks and records are held as confidential documents. Access to these records is provided only by proper authorization.
- NCL management strives for high standards of personal and professional ethics in its contract research/consultancy assignments. In pursuing such assignments care is taken to avoid "conflicts of interests".